Now anyone checking out Yelp has another way to communicate their reviews, through video! That's right, Yelp has added the platform of video to their website where you can view 3-12 second video reviews. In the past all you could get were text reviews and some pictures, but now it will be more interactive with the video feature!
Video reviews are going to be great, especially when it comes to restaurants which are a staple of Yelp. Now users can actually see what type of ambiance and atmosphere it is in a restaurant and can make a more informed choice on where to spend their dining dollars. If you have children you can see if the atmosphere is appropriate for kids.
Another great example of video helping consumers is in the way of consumer service. Many times people post negative interactions with a business but you never know exactly what happened because you weren't there. Now with video, users can see right in front of them what the customer service is like and how the business handled it, especially if it was a negative interaction. Likewise, if a user can post a positive video of their experience and really highlight the good parts of the business.
Many people love to read reviews before they go to a business, and now with video it will save the consumer time and money because they will get to see before they go. This new video feature should prove quite popular with Yelp because in the past reviews with pictures in them always had longer website visits than just text-based reviews. Now with video consumers will have more of an incentive to stay on Yelp and check out more reviews!
Anyone can partake in video reviews on Yelp, and soon it will be made more widely available for smartphones.
Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.
Video reviews are going to be great, especially when it comes to restaurants which are a staple of Yelp. Now users can actually see what type of ambiance and atmosphere it is in a restaurant and can make a more informed choice on where to spend their dining dollars. If you have children you can see if the atmosphere is appropriate for kids.
Another great example of video helping consumers is in the way of consumer service. Many times people post negative interactions with a business but you never know exactly what happened because you weren't there. Now with video, users can see right in front of them what the customer service is like and how the business handled it, especially if it was a negative interaction. Likewise, if a user can post a positive video of their experience and really highlight the good parts of the business.
Many people love to read reviews before they go to a business, and now with video it will save the consumer time and money because they will get to see before they go. This new video feature should prove quite popular with Yelp because in the past reviews with pictures in them always had longer website visits than just text-based reviews. Now with video consumers will have more of an incentive to stay on Yelp and check out more reviews!
Anyone can partake in video reviews on Yelp, and soon it will be made more widely available for smartphones.
Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.
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Movie Nova Bonus is a social media site aimed at uncovering the advantages & disadvantages by providing an insightful Movie Nova Review.
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